ALTAI® Outlet Returns, Exchanges, & Warranty Policy

ALTAI® Outlet – Returns, exchanges, and warranty policy

All ALTAI® Outlet returning items must do either within 10 days of delivery:

  • Email customerservice@altaigear.com and request a return or size exchange.
  • Call 800-806-2611 and request a return or size exchange.
  • Submit a Returns/Exchanges form submitted within 10 days of delivery.

10 days after delivery day, all sales are final; no refunds and no returns.

All ALTAI® Outlet items are void of any and all ALTAI® warranty guarantees.

Inventory for size exchanges not guaranteed.

ALTAI™ Footwear One Year Warranty Registration
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Due to COVID-19 restrictions affecting production, some product sizes are temporarily out of stock, or may experience brief shipping delays. Rest assured, we’re working hard to get you the boots you’re looking for! Please contact us directly to place an order that will process when your selection becomes available.